Food and Beverage Retailer Insights Survey
Find out what Australian food and beverage retailers have to say about their wholesale suppliers. From their biggest challenges, to how they prefer to interact with their customers - this survey produced a raft of fascinating, actionable insights to help wholesalers better serve their customers.
Before Ordermentum, it was clear that everyone in the hospo industry shared the same problem: the ordering and payment process between supplier and venue was in complete disarray.
That’s when Adam Theobald and Andrew Low decided to create a platform that used tech to streamline the supplier/venue relationship. Adam had co-founded Beat the Q (now Hey You), and Andrew was growing speciality coffee brand Hey You at the time. With their combined X years of experience in hospo, they understood the pain points of both venues and suppliers - and that’s how Ordermentum was born.
Today, we’re a growing team of hospo experts and hospo lovers, all looking to constantly improve the platform, bring your business new features - and we’re having a great time doing it.
free download This is the title...
What venues want from their suppliers
...what they wish you knew!
Why meaningful connections matter
...and how tech helps facilitate real life interaction
Venue ordering and payment behaviour
...and how understanding this will put you leaps ahead
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the definitive guide for suppliers Better customer experiences
In an industry first, we surveyed our 16,200 Australian food and beverage retail venues (cafes, bars and restaurants) to find out their biggest challenges when dealing with suppliers, and what suppliers can do to build better relationships and increase orders.
Insights like these are a huge help to create the right tools, technology and processes so the retailers and suppliers trading on our platform can grow and succeed.
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